This agreement (the "Agreement") between you
(referred to as "You" or "Your")
and Euromedic Euomedic HO Ireland (referred to as
"Euromedic", "we",
"us" or "our"), governs Your
access to and use of Euromedic's Portal gateway website (the
"Site" or "Portal") and the
Results (as defined below) of the Services (as defined below)
available via the Site. You are provided with access to the Site
solely to enable you to obtain access to the results (the
"Results") of the diagnostic scanning and imaging
services (the "Services") which Euromedic
performs, at Your request, for Your patients.
- ACCEPTANCE: By ticking on the "Agree Portal Access Agreement"
box before you sign in on the Authentication Panel, You are
indicating Your consent to be bound by and become a party to this
Agreement. If You do not agree to each and every term of this
Agreement then please do not tick the "Agree Portal Access
Agreement" box. If You do not tick the "I agree to the Portal
Access Agreement , then, if You are an applicant for registration
with the Site Your application will be declined by Euromedic and
You will be notified accordingly. Alternatively, if You are a
registered user of the Site, You will be notified by Euromedic that
Your registration has been terminated. As such, please ensure that
You read this Agreement with care. If You are using the Site on
behalf of Your employer, You represent that You are authorized to
accept the terms of the Agreement on Your employer's behalf. Unless
explicitly stated otherwise, this Agreement will govern Your use of
any new features that augment or enhance the current Site. You
acknowledge that You are permitted access to this Site in Your
capacity as a medical and/or healthcare professional and that You
are not accessing or using this Site as a consumer.
- SITE OWNERSHIP AND OPERATION: The Site is owned and operated by
Euromedic (which expression also includes, where the context
requires, our third party suppliers and any other parties involved
with the provision or maintenance of the Site). The Site is
controlled and operated by Euromedic from our administrative IT
office. The Site is operated for the purpose of providing access to
the Results provided by Euromedic to You as a subscriber to the
Site.
- AMENDMENTS: Euromedic may amend this Agreement, from time to
time, by posting amended terms and conditions to the Site. Your
continued use of Site, following amendment to this Agreement, shall
constitute acceptance of the new terms and conditions. Euromedic
recommends that You periodically revisit this Agreement in order to
review amended terms and conditions. Euromedic may add-to, change,
suspend or discontinue any aspect of the Site at any time,
including the availability of any feature, database or content,
accessible via the Site for any technical or administrative reasons
whatsoever. Euromedic may also impose limits on certain features or
restrict Your access to part or all of the Site, without notice or
liability, for any technical or administrative reasons whatsoever.
In addition, Euromedic reserves the right, in its sole discretion,
to correct any errors or omissions in any portion of the Site or
content accessible via the Site.
- ACCESS TO THE SITE: Registered users will be allocated a user
name and password for access to the Site. Your user name, password
and access token may only be used in order to gain entry to the
Results You have subscribed for, and which You are entitled and
permitted to access, via the Site. You are responsible for all
usage or activity on Your Site account, including safekeeping of
Your user name and password. You shall not permit any third party
to access the Site using Your user name and/or password. If You
lose or forget Your user name and/or password You should contact
Euromedic at itsupport@euromedic.ie or
00353 1 6678888. To log on to the Site You must enter Your
user name, password and the number which appears on the access
token You were provided with at the time of Your registration with
Euromedic for access to the Site. If You wish to change Your user
name or any other account details, You should contact Euromedic at
itsupport@euromedic.ie or
00353 1 6678888. Euromedic reserves the right to limit the
number of registered users of the Site in any organisation.
- TERM: The Site shall be available to You for recurring periods
of twelve (12) months each, unless, either, You send notice to
Euromedic of Your wish to end Your subscription or, alternatively,
Euromedic sends notice to You, at Your email address listed on your
application for access to the Site, of its withdrawal of Your
subscription; in either case notice shall be served not less than
thirty (30) days before the end of the then current twelve (12)
monthly period. In addition, You may terminate Your account at any
time, upon thirty (30) days prior notice, by contacting Euromedic
at [itsupport@euromedic.ie or 00353 1
6678888].
- YOUR RESPONSIBILITIES: In consideration of Your use of the
Services, You agree to be solely responsible for: (a) providing
current, accurate and complete information about You and/or Your
organisation as reasonably required by Euromedic for Your use of
the Site (the "Subscriber Data"); and (b) promptly
notifying Euromedic of any changes to the Subscriber Data so that
it is maintained as current, accurate and complete. If You provide
any information that is false, inaccurate, out of date or
incomplete, Euromedic may suspend or terminate Your account and
refuse any and all current or future use of the Services (or any
portion thereof). You agree not to use the Site for any unlawful
activities. You shall be responsible for Your communications to the
Site, including the lawfulness, truthfulness and accuracy of such
communications. In particular, but without limitation, You
acknowledge that You are responsible for any content that You
submit to the Site , and You, not Euromedic, have full
responsibility for the content, including its legality, reliability
and appropriateness. You should not post to the Site any unlawful,
threatening, defamatory or obscene material or any material that
could give rise to a criminal offence and/or civil liability in any
relevant jurisdiction. You are responsible for all costs and
charges, including without limitation, for information technology
and telecommunications services and equipment, that You incur in
order to access the Site and use the Results.
- CONFIDENTIALITY: You acknowledge that You may obtain access,
via the Site, to certain Euromedic confidential information,
including Euromedic's databases containing confidential information
of Euromedic and its patient and suppliers, such as medical,
contractual, technical and other valuable information
("Confidential Information"). You agree to hold
Confidential Information (excluding patients Results) in strict
confidence and not to further disclosure such Confidential
Information. You may provide Confidential Information to employees
in Your organization only on a strict "need-to-know"
basis. You may use the Confidential Information from the Site
solely for the purpose of obtaining the Results Euromedic has
explicitly agreed to provide and/or make available to You via the
Site. You do not acquire any rights in Confidential Information,
except the limited right to use Confidential Information in order
to obtain the Results Euromedic has explicitly agreed to provide to
You or agreed to allow You to access via the Site. Upon termination
of this Agreement or Euromedic's written request, You must cease
use of the Confidential Information (excluding Your patients
Results). Any breach of this Agreement will result in severe harm
to Euromedic for which damages would be an inadequate remedy.
Therefore, in addition to its rights and remedies otherwise
available at law, Euromedic will be entitled to equitable relief,
including both a preliminary and permanent injunction, if such a
breach occurs. This Agreement impose no obligation upon You with
respect to Confidential Information that You can satisfactorily
establish:
- You possessed, without an obligation to maintain its
confidentiality, prior to Your obtaining same from Euromedic;
- is or becomes generally known to the public through no act or
omission by You or without violation of this Agreement;
- You obtained from a third party who had the right to disclose
it, without an obligation to keep such information
confidential;
- You independently developed without the use of Confidential
Information; or
- You have obtained in response to a valid order by a court or
other governmental body, as otherwise required by law.
- TERMINATION: Euromedic may suspend or terminate Your right to
access the Site any time, including in the event of Your breach of
any of the terms of this Agreement. In the event of suspension or
termination of Your Site access rights, as set out above, You shall
be sent confirmation by e-mail. You are responsible for all charges
incurred up to the time Your account is suspended and/or terminated
and Euromedic shall not be liable to rebate any advance payment of
charges due under this Agreement. Euromedic will not be liable to
You or any third-party for any termination, modification, or
suspension of the Services.
- DISCLAIMER: You should use proper skill and care in the use of
the information provided in the Site, including the checking of the
information against other sources, where appropriate. The
information provided on the Site is updated by Euromedic from time
to time and (other than with respect to the Results) may not,
therefore, at all times be current and accurate. Hence, other than
with respect to the Results, Euromedic makes no representations,
warranties, conditions or guaranties as to the quality,
suitability, truth, accuracy or completeness of the information
contained on the Site. Euromedic shall use reasonable skill and
care in the compilation, transmission and presentation of the Site.
Subject to the foregoing, all warranties, terms and conditions,
whether oral or written, express or implied by law, custom or
otherwise, including, but not limited to, any warranties, terms and
conditions relating to merchantability, fitness for purpose,
description or quality, with respect to the Site (albeit excluding
the Results) are hereby excluded, to the maximum extent permitted
by applicable law. In particular, to the maximum extent permitted
by applicable law, Euromedic makes no warranty or condition that:
- that the Site will operate without interruptions, be timely,
secure or error free;
- the Site will meet Your requirements; or
- the Site and access to the Site will be uninterrupted, timely,
secure, or error-free.
- LIABILITY: To the maximum extent permitted by applicable law,
Euromedic shall not be liable for any direct, indirect or
consequential loss or damage however caused whether authorised or
not and regardless of the theory of liability, whether in contract,
tort (including negligence) or otherwise for loss or damage arising
out of or related to: (a) the use of, or the inability to use, the
Site ; (b) statements or conduct of any third party on the Site; or
(c) unauthorized access to or alteration of Your transmissions or
data, even if Euromedic has been advised of the possibility of such
loss or damage. You have sole responsibility for adequate
protection and backup of data and/or equipment used in connection
with the Site and will not make a claim against Euromedic for lost
data, inaccurate output, work delays or lost profits resulting from
Your use of the Site. In particular You are responsible for
ensuring that your computer system meets all relevant technical
specifications necessary to access the Site and to permit You to
obtain and properly view the Results. You shall be solely
responsible for any loss of data or damage to Your computer system
resulting from your use of the Site. For the avoidance of doubt,
nothing in this Agreement excludes or limits our liability for
death or personal injury caused by our negligence or for our fraud
or fraudulent misrepresentation.
- LINKS TO OTHER SITES: From time to time the Site may contain
links to websites maintained by third parties. These links are
provided as a convenience to You. We have not reviewed the
information on such sites and are not responsible for the
availability or content of any other sites (or sites linked to such
sites) or any products or services that may be offered through any
other sites. Third party sites may contain information with which
Euromedic does or does not agree and links to such sites should not
be taken as an endorsement of the content of linked sites.
Different terms and conditions may apply to Your use of any linked
sites.
- SECURITY AND PRIVACY: Euromedic has taken commercially
reasonable steps to ensure the security of Your communications with
the Site. In accessing the Site You accept that information passing
over the Internet may not be free from interference by third
parties. In consequence, Euromedic cannot, and does not, guarantee
the privacy or confidentiality of any information relating to You
(or Your patients) passing over the Internet. By accessing the Site
You authorise us to use, store or otherwise process any personal
information which relates to and/or identifies You and/or Your
patient to the extent reasonably necessary for us to perform the
Services and provide the Results to You via the Site. Further
information on data processing in relation to the Services and
Results is set out in the Data Protection Schedule to this
Agreement. While Euromedic is bound by applicable data protection
legislation, information which is not personal data, may be used by
Euromedic as we may deem appropriate in order to improve our range
of services to customers and suppliers. In particular You
acknowledge that we may use fully anonymised patient data for
educational and research purposes. [Like many websites, the
Site uses technologies, such as cookies and web beacons, which
allow us to make your visit to our website easier and more
efficient. A cookie is a little piece of text stored by the browser
on your computer, at the request of our server. We may use cookies
to deliver content specific to your interests and to save your
personal preferences so you do not have to re-enter them each time
you connect to the Site - our cookies are not available to other
websites. You are always free to decline our cookies, if your
browser permits, or to ask your browser to indicate when a cookie
is being sent. You can also delete cookie files from your computer
at your discretion. Note that if you decline our cookies or ask for
notification each time a cookie is being sent, this may affect your
ease of use of the Site. For the purpose of the provision of
the Site, and in line with our obligations under applicable data
protection law, Euromedic may send notices to You via either email
or ordinary post.
- INTELLECTUAL PROPERTY: The information contained in the Site,
including but not limited to the content, selection and layout of
text, images, graphics, animation, videos, music, sounds and other
materials, are the property of Euromedic or its licensors and are
protected by national and international copyright, trade mark and
other laws. Your limited licence to use the materials on the Site,
solely to access and view the Results, does not permit
incorporation of the material or any part of it in any other work
or publication, whether in hard copy, electronic, or any other
form. All product names, model names, slogans, logos and emblems,
referred to in the Site, whether or not appearing in large print or
with the TM or trade mark symbol, (the "Marks")
are trade marks, service marks, or trade names of Euromedic, or its
licensors, as appropriate. All rights in the Marks are reserved and
no licence or right to use is granted to You.
- GOVERNING LAW: The Site has been designed to comply with the
laws of Ireland. Use of the Site is subject to the laws of Ireland
which shall exclusively govern the interpretation, application, and
effect of this Agreement. The courts of Ireland shall have
exclusive jurisdiction over all claims or disputes arising in
relation to, out of, or in connection with this Agreement, the Site
and Your use of the Site.
- GENERAL: This Agreement constitutes the entire agreement
between Euromedic and You with respect to Your use of the Site.
This Agreement is personal to Euromedic and You. You may not
assign, novate, sub-contract or otherwise transfer Your
subscription to the Site, or part or all of this Agreement, without
the prior written consent of Euromedic. Nothing in this Agreement
shall create or be deemed to create a partnership, joint venture or
relationship of employer and employee of any kind between Euromedic
and You. Euromedic shall not be liable for delay or failure to
perform any of its obligations under this Agreement where and to
the extent that such delay or failure results from any
circumstances beyond its reasonable control. If any provision of
this Agreement shall be held unlawful, void or unenforceable for
any reason then such provision shall be deemed severed and shall
not affect the validity and enforceability of the remaining
provisions. If for any reason a court of competent jurisdiction
finds any provision of this Agreement, or portion thereof, to be
unenforceable, that provision, or portion thereof, shall be
enforced to the maximum extent permissible so as to effect the
intent of this Agreement and the remainder of this Agreement shall
continue in full force and effect. We use our commercially
reasonable endeavours to ensure the Site is compliant with the laws
of Ireland. However we make no representations that use of the Site
is appropriate, or that the Site will be available, outside of the
Republic of Ireland and if You view our Site from such locations
You do so on Your own initiative and You are responsible for
compliance with all applicable laws.
DATA PROCESSING TERMS
- INTRODUCTION: Euromedic is engaged, from time to time, in the
provision of diagnostic scanning and imaging services (the
"Services") for certain patients (the
"Patients") of the subscriber to Portal, (the
"Subscriber" or "You"). The
results of the Services (the "Results") shall be
made available to the Subscriber via the Portal (the
"Site"). Euromedic and the Subscriber shall, in
the course of their activities, collect, store and process Personal
Data (as defined below) of the Subscriber's Patients and each
recognises that such Personal Data, which may be held on paper, on
computer or on other media, is subject to certain legal safeguards
as specified in the Data Protection Acts 1988 and 2003 (the
"Acts"). In particular, the parties acknowledge
that the Acts impose restrictions on how Euromedic and the
Subscriber may process such Patient Personal Data, and Euromedic
and the Subscriber each recognise that a breach of the Acts could
give rise to legal sanctions as well as bad publicity for the
parties. Both Euromedic and the Subscriber respect the privacy
rights of those Patients about whom they process Personal Data. In
order to ensure a clear, compliant and consistent approach to each
parties' obligations under the Acts, Euromedic and the Subscriber
have instituted this schedule to the Portal Access Agreement (the
"Schedule").
- DEFINITIONS: Terms used in this Schedule shall have the
following meanings:
- "Data Controller" means the Subscriber, being the party who
either alone or with others, determines the purposes for and the
manner in which its Patients Personal Data is processed.
- "Data Processor" means Euromedic when it Processes Personal
Data on behalf of the Subscriber to provide the Services.
- "Data Subjects" includes all living and deceased individuals
about whom Euromedic processes Personal Data for and on behalf of
the Subscriber, which shall typically be Patients of the Subscriber
whose data is processed by Euromedic in order to provide the
Services.
- "Personal Data" means data relating to an individual (whether
living or deceased) who can be identified from that data (or from
that data and other information in possession of the Subscriber, in
its capacity as a Data Controller, and/or Euromedic, in its
capacity as a Data Processor).
- "Processing" is any activity that involves use of Personal
Data, including obtaining, recording or holding Personal Data, or
carrying out any operation or set of operations on the Personal
Data including organising, amending, retrieving, using, disclosing,
erasing or destroying it. Processing also includes transferring
Personal Data to third parties.
- "Sensitive Personal Data" includes information about a Data
Subject's racial or ethnic origin, political opinions, religious or
similar beliefs, trade union membership, physical or mental health
or condition or sexual life, or about the commission of, or
proceedings for, any offence committed or alleged to have been
committed by that person, the disposal of such proceedings or the
sentence of any court in such proceedings. For the purposes of this
Agreement and the Services, Sensitive Personal Data also includes
Patient image and/or data files. Sensitive Personal Data can only
be processed under strict conditions, generally requiring the
express permission of the Data Subject concerned.
- PURPOSE OF SCHEDULE: This Schedule outlines the data protection
principles which arise from Euromedic's Processing of Patient
Personal Data on behalf of the Subscriber in order to perform the
Services and provide the Results via the Site. It is a condition of
provision of the Services by Euromedic to the Subscriber that each
party and their employees and agents who are engaged in the
Processing of Personal Data adhere to the requirements of this
Schedule. Euromedic's Data Protection Compliance Manager
(contactable at itsupport@euromedic.ie or
00353 1 6678888) is responsible for ensuring Euromedic's compliance
with the Acts and with this Schedule, while the Subscriber shall be
responsible for its compliance with this Schedule.
- PROCESSING: For the purpose of the Acts, the Subscriber shall
be Data Controller with respect to the Personal Data it collects,
retains, processes and/or discloses regarding its Patients.
Euromedic shall be a Data Processor with respect to the Personal
Data of the Subscriber's Patients which it processes in relation to
the provision of the Services, for and on behalf of the Subscriber.
As Data Controller, the Subscriber must ensure that Personal Data
which it collects, processes and provides to Euromedic to process
(as a Data Processor) for the purpose of the Services are: (a)
obtained and processed fairly and lawfully; (b) accurate, complete
and kept up to date; (c) obtained only for one or more specified,
explicit and lawful purposes; (d) not further processed for
incompatible purposes; (e) adequate, relevant and not excessive for
those purposes; (f) not kept longer than necessary for those
purposes; (g) processed in line with Data Subject's rights; and (h)
kept safe and secure. The Subscriber shall have its own Patient
database system to manage Patient appointment bookings, database
maintenance and general management and processing of Patient
records on behalf of the Subscriber (the "Subscriber
Patient Records"). It is acknowledged that while Euromedic
staff may be provided with access to the Subscriber's Patient
Records by the Subscriber in order to perform the Services, such remain the property and
responsibility of the relevant Subscriber and the Subscriber shall
be the Data Controller with respect to such Subscriber Patient
Records. Euromedic, as Data Processor, shall process the Patient
Personal Data (including the Subscriber Patient Records) only for
the purpose of the provision of the Services and otherwise in
accordance with the Subscriber's instructions from time to time and
shall not process the Patient Personal Data provided by the
Subscriber for any purposes other than those expressly authorised
by the Subscriber. As such the Subscriber acknowledges that
Euromedic is reliant on the Subscriber for direction as to the
extent to which Euromedic is entitled to use and process the
Patient Personal Data provided by the Subscriber to Euromedic for
the Services (particularly as such Personal Data is Sensitive
Personal Data within the meaning of the Acts). For the avoidance of
doubt, Euromedic shall not be liable for any claim brought by a
Data Subject arising from any action or omission by Euromedic, to
the extent that such action or omission resulted directly from the
Subscriber's instructions to Euromedic. The types of Patient
Personal Data that the Subscriber shall provide to Euromedic for
Processing in relation to the provision of the Services include
demographics and clinical details of the Patient along with low
resolution images. Note these images are not the original images
used for reporting on the patient and should not be used for any
diagnosis of the patient.
- SECURITY: Patient Personal Data shall be disclosed to Euromedic
by the Subscriber for the purpose of the provision of the Services.
As a Data Processor Euromedic agrees to comply with this Schedule.
The Acts require the Subscriber to put in place procedures and
technologies to maintain the security of all Subscriber Patient
Records and other Patient Personal Data from the point of
collection to the point of destruction. Euromedic, in its capacity
as a Data Processor, agrees that when Patient Personal Data
(including the Subscriber Patient Records) are being processed by
Euromedic on behalf of the Subscriber for the purpose of the
provision of the Services, having regard to the state of
technological development and the cost of implementing any
measures, Euromedic will take appropriate technical and
organisational measures against the unauthorised or unlawful
processing of Patient Personal Data and against the accidental loss
or destruction of, or damage to, Patient Personal Data to ensure a
level of security appropriate to: (a) the harm that might result
from such unauthorised or unlawful processing or accidental loss,
destruction or damage; and (b) the nature of the data to be
protected including, but not limited to, the security measures set
out below. In the event of any loss of Patient Personal Data
arising from the Services by the Subscriber or compromise of the
Subscriber's access to Portal the Subscriber should contact
Euromedic immediately.
- DATA SUBJECT ACCESS REQUESTS: Under Section 4 of the Acts, the
Data Controller and Data Processor are obliged to provide, if
requested, Data Subjects with confirmation as to whether Personal
Data is kept about them, a description of the categories of
Personal Data processed, a copy of such data in intelligible form,
a description of the purposes behind the processing of the Personal
Data, the identity of any third parties to whom the relevant party
discloses or have disclosed the Personal Data, the source of the
Personal Data and the logic involved in any automated decisions
taken using the Personal Data. A formal request from a Data Subject
for information about the Personal Data Euromedic holds about them
in relation to the provision of the Services will be handled by the
Data Protection Compliance Manager. The statutory fee of €6.35 will
normally be charged before an access request is dealt with and
access requests shall be complied with within 40 days of receipt of
the request. Access requests shall be processed in accordance with
the Acts and the Data Protection Act.